Front is the modern AI-powered customer service platform designed for seamless collaboration, empowering customer-facing teams to deliver exceptional service at every touchpoint. With Front collaborative tools, teams can efficiently work behind the scenes to resolve complex issues, whether gathering input on responses, coordinating across departments, or transferring tickets with full context. Trusted by over 9,000 companies, Front helps businesses of all sizes boost productivity, resolve issues faster, and achieve high CSAT scores. It is the game-changing solution for delivering five-star customer service.

Why work with us

Front is a perfect alternative to email clients and ticketing solutions because...

• Looks and feels like the email clients that teams are used to, making it easy for users to adopt and love.
• Native collaboration that makes it easy to work together directly on a customer messages and issues
• Centralized place for customer communication: channels, external customer data, and internal collaboration tools all in one place
• All messages are 1 unit of work that are tracked, actionable, assigned
• AI-Powered Efficiency and Automation: Automate repetitive tasks, intelligently route messages, and leverage AI-powered insights to improve team productivity and ensure no customer issue falls through the cracks.
• Seamless Integration with Your Tools: Front integrates with your apps to streamline workflows and connect customer service with the tools your team relies on every day.